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Contact Ellen Degeneres Customer Service

Ellen Degeneres Phone Numbers and Emails

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General Info:

  • (310) 455-8858
    Text

Headquarters:

  • (818) 977-0018
    Warner Bros. Entertainment Inc.

Ellen Degeneres Emails:

Customer Service
ED by Ellen, Ellen Shop
General Info
Clips and stills licensing, Product licensing
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Advertising Inquiries
accessibility@wb.com
help@ellentube-support.com
Ellen DeGeneres Show
press@edllc.com
Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Ellen Degeneres?

Most Popular Number:

(310) 455-8858
Text
Total calls: 225 Issues resolved: 11 Last call: Jan 21, 2025
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PissedConsumer Reporter

The Ellen Degeneres contact phone number for customer service inquiries is not provided on the official website. However, you can get in touch with the support agents via the website. You can either submit your request using the online form on the Contact Us page or discuss your matter with the live customer care advisor via chat within business hours. The company’s representatives are also available via email at customerservice@ellenshop.com. Alternatively, you can text your message to the Ellen Degeneres Help Center at 1-310-455-8858. Note that this phone number is for texts only. For legal inquiries, call the Warner Bros. Entertainment Inc. headquarters at 1-818-977-0018.

The Ellen Degeneres email address for general questions about EllenShop is customerservice@ellenshop.com. If you have any concerns regarding your BE KIND. subscription, email them to bekind@alltrue.com. To learn about ED by Ellen, write to contactus@edllc.com. Additionally, you can reach the customer care team using the online form on the official website. The Ellen Degeneres contact email for press and media inquiries is press@edllc.com. If you want to discuss advertising opportunities, email your offer to letsdothis@ellentv.com. To reach the Data Protection Officer with the Privacy Policy questions or Data Protection requests, send them to privacy@good.fun. The Ellen Degeneres email for Copyright Infringement issues is copyright@wb.com. The Legal team is available at legal@wb.com.

The Ellen Degeneres headquarters address is The Ellen DeGeneres Show, PO Box 7788, Burbank, California 91522, United States. The company’s representatives at the corporate office are ready to handle information requests, official correspondence, and legal inquiries sent by mail. You can also contact Ellen Degeneres customer service team with your concerns, complaints, and feedback. The customer support agents will consider your comments and get in touch with you to discuss the details. Another Ellen Degeneres corporate office address is Warner Bros. Entertainment Inc., 4000 Warner Boulevard, Burbank, CA 91522. It can be used for copyright infringement inquiries, Privacy Policy concerns, and Data Protection requests.

The Ellen Degeneres support hours are Monday to Friday from 8 a.m. to 4 p.m. PST. You can use the Live Chat feature within these hours to get in touch with a customer service operator. You can access the Ellen Degeneres chat by clicking the icon on the Contact Us page. The emails are monitored Monday through Friday between 9 a.m. and 5 p.m. PST. You can email your inquiry to the Ellen Degeneres Help Center or complete an online form on the Contact Us page, and the customer care advisor will contact you back within 24 hours to provide the required information or assist with solving your issue.

To contact the customer care team via the Ellen Degeneres website, scroll the homepage to the Help section and select the Contact Us option. You can click the email link provided on this page to send a direct message to customer support. Alternatively, you can complete a request form with your contact info and describe the details of your issue in the text box below. You can also find the chat icon in the bottom right corner of the screen within the customer service hours. Click the icon and type your question to start the conversation with the live chat operator.

Ellen Degeneres Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Ellen Degeneres Customer Service is rated at 3.1 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    66% phone 34% email
  • The best phone number to call Ellen Degeneres is 3104558858. 58% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 1 minute.

  • Be prepared for the call as Ellen Degeneres may ask you for the following information to identify you as a customer: email or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Ellen Degeneres Website:

Ellen Degeneres Help Center:

Corporate Office Address:

The Ellen DeGeneres Show
PO Box 7788
Burbank, California 91522
United States

Other Info (opening hours):

Hours:

Monday - Friday: 09:00 - 17:00


Warner Bros. Entertainment Inc.

4000 Warner Boulevard

Burbank, CA 91522

More contact details

Fax:

+1(818) 977-7929

Ellen Degeneres Customer Service Reviews

3.1 / 5
Average
Ameliya Iiy
Urgent message
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

I need to speak to Ellen personally it is extremely important. Please relay to her that Matthew Webber is attempting to contact her.

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Mary A Xck
Can’t get a reply from anyone Where is my order
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Nobody has gotten back to me; very poor communication. I placed my order over 2 weeks ago.

It still hasn't shipped and no update has been given.

I contacted customer service twice by email and have not received a reply. I'm very frustrated.

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Mary T Cqj
I need help

Haven't heard from anyone including Ellen DeGeneres of anyone associated with Hopefully I will hear something soon!!!

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Adeleine Ily
Want to return a sweater for a larger size Can't find a number to match the sweater for a return

First time buying from this site. Cant speak to a live person.

Everything is an online chat. Never received answer.

Still dont know how to return the sweater. Very poor customer service.

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How Good is Ellen Degeneres's Customer Service?

Keiden Mkq
Keiden Mkq
Feels Disappointed | Aug 30, 2024

Yardımcı olunma di 553620**** iletişim kurulup bana yardım edilmesini istiyorum

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Eulah Iak
Eulah Iak
Feels Satisfied | Aug 22, 2024

I left a message, did not speak with a real person.

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Adeleine Ily
Adeleine Ily
Feels Disappointed | Jul 25, 2024

Wrote to customer service four times. Keep sending me the same message. Asked for A larger size in the same sweater. Would not recommend this site to anyone. Better chose wisely. Not going to be able to return.

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Helen D Skn
Helen D Skn
Feels Neutral | Jun 28, 2024

I never talked to anyone
I want to talk to a person associated with the show
Someone was impersonating Andy Lassner telling me I won $100,000 and wanted me to send them a gift card numbers with $200 on it in order to get the hundred thousand and I told him it was a scam and he keeps on bothering me even though I blocked him

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Darla S Sym
Darla S Sym
Feels Disappointed | Jun 05, 2024

They keep sending me emails saying they’re from the Ellen DeGeneres show and that I won $100,000 and he wants me to send him a $200 gift card and Apple gift card to activate my winnings! I’m a severely disabled senior citizen and this nonsense needs to stop

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Amy J Sbj
Amy J Sbj
Feels Satisfied | Dec 23, 2023

I think I have the wrong number because I was just trying to let Ellen know about my mom being on the ventilator and very sick. I am not working at this time. I have no money. I just received news that I have to have surgery. I am a single mother. Please show this to Ellen. I know she cares. Thank you

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Summary of Ellen Degeneres Customer Service Calls

390 TOTAL
CALLS
00:35 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ellen Degeneres?

Request for Information Question:

  • “Checking on order”
  • “Giveaway verification”
  • “To find out if I've won a contest or prize”

Product/ Service Question:

  • Hello, I'm hoping for some help I'm in desperate need of help. I'm about to be homeless I haven't worked in a while but find a job and it's only part time I can't make ends meet I have a 12-year-old is doing well in school district that we are, and I
  • “Disappointed with 12 Days At Home Box”
  • “Crashing game”

Payments and Charges Question:

  • “Notify you of fraud”
  • “Did she authorize payment of $50,000 or a brand new Mazda for finding a different number in a grid of the same numbers on Facebook?”
  • “Fraud for nil white the dancer”

Shipping and Delivery Question:

  • “Have a message I won 200,ooo and a Mercedes-Benz bend and now telling me I have to pay delivery fees is this legatimate”
  • “Where is my order”
  • “Ellen be kind box arrived smashed up items and missing item”

Return/ Replace Question:

  • “Want to return a sweater for a larger size Can't find a number to match the sweater for a return”
  • “Life changing testimony that could possibly change the world for the good of humanity”
  • “To save my daughter from the state fina though she's grown she's 26 she is in a correctional facility because she has made the wrong choices in life and I have never really actually been there for her during her life and then I am struggling in my li”

Account Question:

  • “I GOT A CALL FROM SOMEBODY CLAIMING TO REPRESENT YOU AND THAT I WON $900,000.00USD PLUS A CAR AND THAT THEIR BOARD HAS TO VERIFY WHO I AM BEFORE THE”
  • “To verify on winning some money”
  • “Suspicious email/text regarding winning $150,000”

Staff Question:

  • “Frude”
  • “I h have a picture of the first lady that went viral on her shirt looking like a depends diaper well I took some diapers and use my own style and made a bikini I don't want to put it viral because I'm afraid the secret service will knock on my door L”
  • “Customer service”

Cards Question:

  • “To let her know of a scam that someone tried to use on me today using her name and gift cards. Just wanted to let you know”
  • “Andy Lasser keeps texting me saying I won a brand new car but he's asking me to send him a $200 apple gift card to activate my winnings??,, Severely disabled, senior citizen”
  • “I can't use Netflix gift card that I got from the show. Tried using it and showed the code entered has expired. Is it possible to get a replacement card? Thank you for your kind consideration.”

Refund Question:

  • “Refund issue”

Employment Question:

  • “I need 1099 from where I won prizes”
  • “To share light I have sickle cell disease and honor my mother and fiancé for doing a tremendous job of being there for me while dealing with sickle cell disease”

Activation/ Cancellation Question:

  • “Ellen be kind box cancel”
  • “Cancel Ellen Box”

Website/ Application Question:

  • “What kind of photo do you need to enter on the website”

Other Question:

  • “Let her know someone using her name to run a scam an I save the message so if she need themhe”
  • “Think I got duped with my recent order”
  • “It’s Matthew webber”

Compare Ellen Degeneres Customer Service To

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