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Refund issue

Ellen Degeneres - Refund issue
Ellen Degeneres - Refund issue
Ellen Degeneres - Refund issue
Update by user Oct 31, 2021

Still no communication from them. I really don't know what else to do.

Original review posted by user Oct 01, 2021
I returned an Ed Love script watch because it didn't work. I went through the proper way. The tracking # said they had received it , but I was never refunded. This has been going on since 11/11/20!! I've even sent hard copy to the Burbank location. They owe me 37.49. I'm a senior on fixed income. This is important to me. Please have someone from ED Get back to me. Thank you, Ellen Schlossberg

User's recommendation: Do not buy from that website.

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ID
#2925606 Review #2925606 is a subjective opinion of poster.
Product
Pissed Consumer Website
Pros
  • I like ellen and her show
  • I think she means well
Cons
  • No communication
  • No customer service
Loss
$37
Preferred solution
Full refund

I hate Ellen DeGeneres

Shes mean!! MEAN!!! She is not nice! She ruins me and my love for her!!! Shes never nice to celebrities I REALLY hope shes left her stupid show
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ID
#3640741 Review #3640741 is a subjective opinion of poster.
Location
West Lafayette, Indiana

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New Reviewer

Report a Scammer texting people saying they won $150,000 from Ellen's show

Ellen Degeneres - Report a Scammer texting people saying they won $150,000 from Ellen's show
Ellen Degeneres - Report a Scammer texting people saying they won $150,000 from Ellen's show
I am sooooo tired of Scammers so I got back at one of them using Ms. Ellen's show to scam people. Let's just say I made them BIG MAD!LOL I just wanted to make your show aware of this texting scam. See my screenshots and Hello from the Babbling metropolis of Lake City, SC , populations n 8,000 maybe.lol.

User's recommendation: If you didn't enter a sweepstakes don't follow up a scam text saying you win something.

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ID
#3612690 Review #3612690 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Pros
  • She does great on her show
Cons
  • I love everything about the company
Preferred solution
Let people know they are using texts to scam people using Ms. Ellen's name.

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New Reviewer

To make my dream come true to meet justin bieber

Ellen Degeneres - To make my dream come true to meet justin bieber
i would like to meet justin bieber in person bc he inspires me bc i love that he goes above and beyond to help others in need and im doing the same thing i donated to st jude, feedingamerica, human society, and to help ukraine too. and i love his music bc it helps me have strength to carry on and helps me through my depression.
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ID
#3608091 Review #3608091 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Pros
  • Love her heart
New Reviewer

My son love Ellen. His handicap wheelchair 16 old Son. .. love Sad she love

Ellen Degeneres - My son love Ellen. His handicap wheelchair 16 old Son. .. love  Sad she love
My wheelchair handicap son 16 old son loooove u ELLEN. He will love to see her or talk to her. . Im working on a mobile wheelchair for him because i on a low income cant buy him a mobile wheelchair. 240-234-****.. sshorter50@***.com. 19 year girl u did a great job C

User's recommendation: Carron shorter.

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ID
#3606207 Review #3606207 is a subjective opinion of poster.
Location
Upper Marlboro, Maryland

Ellen's leaving

ButI know Ellen is leaving at the end of May, but I didn't get to complete my bucket list, I want to follow Ellen around for one full hour during the show, that maybe a lot to ask but for me I'm Ellen crazy, love that show. I've put in tickes several times but did get, if only she could surprise me by calling.310-971-****. THANK for listening
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ID
#3481407 Review #3481407 is a subjective opinion of poster.
Location
Harbor City, California

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New Reviewer

1. I have 2 items in my cart and I hr EXTRA50 is not showing up. 2. Whatever am I being charged taxes? There isn't taxes

Original review updated by user Mar 22, 2022
1. I have 2 items in my cart. The EXTRA50 code is not showing up. Please advise before I place my order, and 2 Why am I being charged taxes? PA does not charge taxes on clothes purchases. Please advise.

User's recommendation: Be aware of where to enter the "EXTRA50" for a discount.

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ID
#3426702 Review #3426702 is a subjective opinion of poster.
Pros
  • I like ellen she is an amazing person
Cons
  • Customer service and web sit sucks
Preferred solution
Let the company propose a solution

IM FURIOUS

I received a Fb inbox from a worker or so call worker of yours stating that I won money and a car! I'm not sure if this is legit and really need someone to please call me ASAP to verify this or his information
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ID
#3394885 Review #3394885 is a subjective opinion of poster.
Location
Barberton, Ohio
New Reviewer

Am homeless and would like ellen to help plz

Hi Ellen my name is Sandra sheldrick I am from Australia and I am homeless and sleeping In my car I would like if you could plz give me a call on 049777****
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ID
#3340206 Review #3340206 is a subjective opinion of poster.
Location
Sydney, New South Wales
Preferred solution
Some help plz

My problem has been resolved. Thank you

They finally reached out to me and offered a refund or resend my order. I sent a reply on 1/24 to resend my order. I am now waiting to hear their reply. Thank you
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ID
#3299278 Review #3299278 is a subjective opinion of poster.
Location
Cranston, Rhode Island

Still no response on my incomplete order

Placed an order on November 10th with the Ellen Shop. Was charged for the entire order which didnt arrive in full

User's recommendation: Make it easier to resolve an issue.

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ID
#3224881 Review #3224881 is a subjective opinion of poster.
Location
Hollywood, Florida

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New Reviewer

Fraudulent activity

Someone a text message to me stating that Ellen was sending me $50,000 via FEDX. Confused and excited because I really could have used the money, I asked, can it be delivered this morning. Their reply was sure if you pay the delivery fee. I asked, how much? He said, $200. I told him to keep it. I don't believe you would do that. This note is just to let you know some one is using your good name for bad things. I don't know if you can do anything about it but if you want the phone number here it is. (334)375-**** his name is Adam Eric a FEDX agent. Ellen I wish you the best.

User's recommendation: maybe your staff can report it to law enforcement.

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ID
#3211095 Review #3211095 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
nothing, just being a responsible fan
New Reviewer

Still not have received entire order from Ellen Shop

Ellen Degeneres - Still not have received entire order from Ellen Shop
I ordered a few items from the Ellen shop and have NOT RECEIVED the entire order. Which I was already paid for in its entire amount.
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ID
#3201460 Review #3201460 is a subjective opinion of poster.
Pros
  • She makes my day
Loss
$72
Preferred solution
Deliver product or service ordered

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New Reviewer

CREW NEC SWEAT SHIRT

/////////////////////////////////NO ONE RESPONDED I NEED A CREW NECK SWEAT SHIRT ELLEN,, NOT A HOODIE?????????????????????????????????????????????????????????????????????????
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ID
#3148638 Review #3148638 is a subjective opinion of poster.
Pros
  • Great show
Cons
  • Bad customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Nobody responded from elen shop

i wanted a straight crew sweat shirt not a hoodie no one responded if they don't respond what's up????????????????????????????????????????????????????????????????????????

User's recommendation: i do not know no one responded.

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ID
#3148577 Review #3148577 is a subjective opinion of poster.
Location
Mazomanie, Wisconsin
Pros
  • Great show
Cons
  • Customer service and web sit sucks
New Reviewer

I got scammed

Had someone claiming should be Ellen DeGeneres sent me a link from her Facebook page they scammed me out of money and now I want answers this is calls me serious financial problems and Ive had to cancel my credit cards due to whoever this person was claiming to be someone that worked for Ellen using her accounts on Facebook I have all the proof of the emails and
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ID
#3072568 Review #3072568 is a subjective opinion of poster.
Location
Roanoke, Virginia
Pros
  • Love her heart
Loss
$85
Preferred solution
I want my money back in the financial problems that they have caused me Fixed due to me having to cancel my credit card for someone claiming to be Ellen

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